Card machines for small businesses

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  • Choose a device that takes payments exactly how you need

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Last updated
April 23rd, 2026

Card machines at a glance

  • Also known as POS (point-of-sale) terminals, PDQ (Process Data Quickly) machines, card readers or card payment solutions.

  • Essential for small businesses to accept customers' payments by card, contactless and mobile wallet.

  • You will typically be paid from sales to your business account within three working days, though some providers offer immediate or next‑day deposits for faster access.

What is a card machine?

  • A card payment machine allows businesses to accept debit and credit card payments, offering a secure and efficient alternative to cash.

  • Fixed terminals are a great fit for retail stores, while portable card readers give mobile and small businesses the flexibility to take payments on the go.

  • Whatever your business, a card payment machine helps ensure fast, secure transactions.

How to choose the right card machine for your businesss

1. Cost and fees

Check how transparent the costs involved are, and not just the highlighted rate the provider has advertised.

As well as the purchase or rental cost of the hardware, monthly and transaction fees, look for any hidden fees.

Hidden fees could include:

  • Chargeback

  • International card usage

  • Refunds

  • Payment Card Industry (PCI) compliance (explained below)

Add up the total cost for a typical day of trading to help see the full amount you'll pay.

2. Integration

Check that your card machine is compatible with the point-of-sale (POS) software you have in place or are planning to choose.

An integrated system can also link to other tools, including accounting software and transaction reports in real-time.

3. Ease of use

Pick a machine that is simple for both employees and customers to operate.

This will reduce the time it takes to process a transaction and potentially reduce queues and wait times for your customers.

  • Interface: ensure the layout is easy to follow for you and the customer

  • Mobile options: useful if you are on the move and sell at markets or deliveries

  • Accessibility features: these can include audio aids and raised keypads for visually impaired customers

Many providers offer a free trial (7-14 days) to help you get accustomed to the machine.

4. Accepted payment types

Analyse what payment methods your customers or clients use and whether the card machine you've chosen accepts them.

Payment options include:

  • Chip & PIN (Visa, American Express)

  • Contactless

  • Mobile wallets (Apple Pay, Google Pay, PayPal)

  • Magnetic stripe

5. Security and PCI compliance

Any business that accepts card payments needs to comply with Payment Card Industry Data Security Standards (PCI DSS).

All SMEs will need to use an encryption machine (end-to-end or point-to-point), and most will have to submit a Self-Assessment Questionnaire (SAQ).

But larger companies could have to complete a Qualified Security Assessment (QSA). The form you need to complete will depend on how many transactions you take in a year.

To meet the requirements, there are costs to consider, including:

  • PCI DSS validation costs

  • Anti-virus software

Most providers will offer support to explain what your business needs to comply with data security rules.

6. Support and reliability

Providers offer a varied level of assistance when you need it. It ranges from online helpdesks to 24/7 telephone support, and some will have next-day replacements for faulty machines.

The response times of the support included will vary depending on the provider.

Other providers will also offer training to staff members to get them up to speed using your machine of choice.

7. Settlement time

The time it takes for payments to reach your business bank account can range from a few seconds after the transaction with some providers to a few working days with others.

Typically, the process will take up to three working days after the transaction to appear in your account.

The time it takes for funds to go into your account can affect your cash flow, so consider this when choosing an option.

With card and contactless transactions now the norm, make sure your setup fits your business needs and lets customers pay quickly and easily using their preferred method.

Types of card machines

There are five main types of card payment machine:

  • Countertop terminals: sit at a fixed location, like shops or cafés, plugged directly into an Ethernet line, giving a professional, smooth checkout experience.

  • Portable machines: connect to smartphones or tablets, via Wi-Fi or Bluetooth, ideal for mobile businesses, market stalls, or delivery services.

  • Mobile card readers: use a built-in SIM card for connection, designed for mobile businesses like courier services or pop-up stalls.

  • Tap to pay: requires no hardware, and payments are made directly onto a mobile phone, often used by businesses trading at festivals and taxi drivers.

  • Smart terminals: all-in-one machines, fixed at a till, often used in hospitality and contain features like receipt printing and real-time transaction reporting.

Percentage of debit card transactions that are contactless[1]
76%

Fees and hidden costs explained

It can help to add up the different costs involved when finding the right payment solution for your business.

Hardware costs

The upfront cost for the machine itself. Depending on the equipment and your payment plan, this can range from £0 to several hundred pounds.

Transaction fees

The percentage you pay on each sale. For example, a 1.75% fee means you pay £1.75 for every £100 in sales. Rates often vary based on your annual transaction volume.

Monthly fee

As well as transaction fees, you can sign up to a monthly contract. Pay-as-you-go options are available too, but generally come with higher transaction charges.

Chargeback fees

Fees charged by your provider when a customer disputes a transaction with your business with their bank. These are usually non-refundable even if you successfully challenge the disputed transaction.

Other charges

On top of operating costs, there can also be additional charges for things like customer refunds, PCI compliance and extra software.

Prices and fees are subject to change. Always verify the current rates from the card machine provider before signing up

Which sort of card machine is best for your business?

Pop-ups, stalls and stands

Pop-ups, stalls and stands

If you have an occasional pop-up or stall, or only take card payments intermittently, it probably doesn't make sense to pay for a monthly contract.

Additionally, you'll want a card payment machine that works over a mobile network - either by connection to your phone or directly.

Regular stalls, stands, pitches and more

Regular stalls, stands, pitches and more

If you've got a fixed pitch, plot or more - but lack a dedicated till - extra features can come in handy.

The right card machine can offer a full point-of-sale service you can fit in your hand - including a product library, receipt printing and more.

Fixed shops, bars, cafes and restaurants

Fixed shops, bars, cafes and restaurants

If your business operates from a fixed location, having a freestanding card machine at the point of sale - or that you can take to a customer's table - works well.

If you're regularly taking payments while out and about

If you're regularly taking payments while out and about

If your business means travelling to clients – taking payments on the go or similar - you'll want a machine that either connects to your mobile or directly to a network.

How to get a card payment machine for your business

To get a card payment machine, you’ll need a business bank account and a card terminal provider. Then choose either a pay-as-you-go or contract plan.

Card payment machines must be linked to a business bank account or merchant account so you can receive customer payments.

Pay-as-you-go

These are quick and flexible to set up. Simply:

  • Sign up with a provider

  • Pay for the device

  • Provide a delivery address

  • Download the app to start taking payments

Contract

Monthly terminals usually require an account application and more checks. You may need to provide:

  • Business address and VAT number (if registered)

  • Personal details and address history for owners or directors

  • Business bank account details

Once approved, your provider will send your terminal and connect you to their payment processing service, so you can start accepting card payments in-store or on the go.

Is it worth switching payment providers?

There could be some benefits to switching your card machine provider. These include:

  • Lower transaction fees

  • More payment methods for your customers

  • Flexible contracts

  • Better reporting services

Before switching, check if there are any cancellation fees in your contract, so you're not charged unexpectedly.

Card machine FAQs

What fee structure should I choose?

The cost of card, contactless and digital wallet payments depends on the number of transactions you process and the average value of each sale.

Percentage-only and fixed + percentage are the two main types of fee structure.

Fee StructureSuitabilityWhy it's suitable
Percentage-only (eg, 1.5% per transaction)Businesses with small value transactions, like cafes or food vendorsSimpler to calculate and as it scales with number of sales, costs generally stay lower
Fixed + percentage fees (eg, 1.20% + 20p per transaction)Businesses with high-value, low-volume sales, like kitchen installers or commercial equipment sellers The fixed fee adds a much smaller amount to a more expensive transaction

How do card machines work?

1. Customer presents their card

When a customer presents their card or phone, the transaction details are sent to your merchant bank account. This sits aside from your business bank account and holds the funds.

2. Payment request is sent

The merchant bank sends the payment request via broadband or a phone line to the customer’s card provider – usually Visa, Mastercard or American Express.

3. Customer's account is contacted

The card provider transmits a request for payment authorisation to the customer’s bank or credit card provider.

4. Payment is made, or declined

If the card details are all correct and there’s enough money in the account, the transaction will go through.

The payment is declined if the card details aren’t correct or the customer doesn’t have enough money to cover the transaction.

How long will it take for the payment to register in my account?

The time it takes for a payment to appear in your account can vary depending on several factors.

Typically, payments may take up to three business days to register, especially if the transaction occurs late in the day, over a weekend, or on a bank holiday.

Keep in mind that weekends and holidays may cause delays, as payments are processed during business hours on weekdays.

Do I need a new merchant account?

You don’t always need a new account for card payments, but having one could save you money in the long run.

When you accept card payments, the payment service provider — like Mastercard, Visa, or American Express — sends the funds to a merchant account.

If you already have your own merchant account, you can use that to receive payments, but setting one up may take longer and incur additional fees.

However, this option can be more affordable if you process many transactions. Alternatively, some card payment providers offer to manage the account for you, allowing you to set up quickly, but they often come with higher transaction fees.

So, while a new account is not strictly necessary, it may be a worthwhile consideration depending on your business's sales volume and transaction costs.

What card issuers are covered?

Most card payment machines accept payments from major card issuers like Visa and Mastercard. However, some machines may not support American Express, so it's important to check this before choosing your payment solution. Additionally, mobile payment methods such as Apple Pay and Google Pay are commonly accepted by many modern card machines. To ensure full compatibility, always verify the list of supported card issuers and payment methods for the specific card machine you're considering.

Can UK card payment machines accept foreign cards?

Yes, UK card payment machines can accept foreign cards, as long as the payment provider is supported, such as Visa, Mastercard, or American Express. However, it's important to note that processing foreign card transactions may take longer than domestic ones due to additional verification steps or currency conversion. Always check with your payment provider to ensure compatibility with international cards.

How secure are card payment machines from fraud?

Card payment machines are built with robust security features to protect against fraud. When payments are made using chip and PIN or contactless methods, both debit and credit card transactions are highly secure. In these cases, once the payment is approved, the seller is generally not liable if the card later turns out to be used fraudulently.

However, some methods carry greater risk. Manually entering card details, swiping the magnetic stripe, or accepting a signature as verification can expose your business to fraud — and you may be held liable for any losses.

To reduce the risk of fraud, always prioritise secure methods such as chip and PIN or contactless payments whenever possible.

Can all card machines accept contactless payments?

Nearly all modern card payment machines support contactless payments. However, be sure to check that your chosen card payment terminal supports this feature.

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About the author

Joe Phelan
Joe joined the money.co.uk team in 2024, where he helps small business owners navigate the often confusing world of business finance. His role is to cut through the jargon and create clear, actionable content that empowers entrepreneurs to make confident financial decisions.

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References

1. UK Finance: 2026 UK Finance card spending statistics